Delta Saga
Join me in voicing your concerns about the 'little guy" getting swallowed up by the
giant corporations- in this case, Delta Airlines.
Misinformation by one of the Delta reps resulted in an additional cost of $90 and wasted use of "Sky Miles" ( Delta's frequent flier program).
This may not seem like a big deal to the Delta execs, but it is to me!
Why should I pay for a company rep's wrong information?
After several emails and phone calls, it appears that they will "file" any further correspondence from us ( nice customer service, huh?).
Part of their response stated that they "value our business"......hmmmm, how, exactly is that shown?
Our Attorney General, Andrew Cuomo, is currently investigating abuses in the airlines' frequent flier programs.
I will be glad to add to his bundle of complaints and plan to share my experience with him.
So, if anyone out there has an issue with Delta ( or other airlines), share your story!